Shipping and Delivery Policy

This policy explains how and when IT-Engage delivers orders placed through this website.

Where we deliver

We deliver to addresses within the United Kingdom. If you need delivery to another location, please contact us before ordering.

Dispatch and delivery times

Orders are normally processed within one to two working days, subject to stock availability. Estimated delivery times are shown during checkout and confirmed in your order confirmation. Delivery times are estimates and may vary during busy periods.

Delivery costs

Any delivery charge is calculated and shown at checkout before you complete your order, so you can see the total cost before paying.

Tracking

Where a tracked service is used, we will send you tracking details by email once your order has been dispatched.

Delays and problems

If your order is delayed, or arrives damaged or incomplete, please contact us as soon as possible and we will put it right.

Contact

For any delivery question, email support@it-engage.com or call 07788 269464.